I have always loved and recommended them, and I still may but the last visit to Midwest turned into multiple visits. After taking our vehicle in for a fairly minor issue. They did a great job in finding out I needed a battery and took care of the issue. I picked up my vehicle and hadn't driven 1 mile and all my check engine lights came on and had a noticeable shacking. Took it back and they found out I now had a broke hub/sensor and would now need it replaced. On every receipt it states that they have checked your vehicle. I like Midwest but if they had really checked our vehicle out completely how did the broken hub, sensor lights, and shacking escape them.
My sincerest apologies, It would never be intentional, on our part, to let you leave with a problem with your car, but technicians are human and even with the best training mistakes can happen. We work very hard at making sure it doesn't and I think we do a very good job at keep our customer's cars safe and reliable, please contact me, James Copeland and let me know if there is anything I can do that would rebuild your confidence in Midwest Autoworx. We care about our customers!
- Midwest Autoworx