The work done was satisfactory. However, they refused to install a Ford branded part that I had purchased elsewhere. Their excuse was that they don't install third party parts.
Sorry Bruce, due to liability reasons we unwilling to install a customers supplied parts , but we do offer very competitive prices and the best warranty in town, 3 years or 36k miles ! I think that you will find that most professional shops have the same policy regarding customer supplied parts, I apologize for any inconvenience this may have caused you.
- Midwest Autoworx