The mechanics did good work but the company Charged an exorbitant amount for diagnostics. The cost to replace the distributor was $460 which would have been fair had this included the cost of finding out the problem. I brought the vehicle into them informing them that showed a bad sensor which is part of the distributor that they replaced they charge me a total of $380 in diagnostics just to find exactly the problem that the code reader showed. Charging such an extreme amount for diagnostics in addition to a high repair cost. This is a $130 part that takes one hour of shop time to install this was a extremely unreasonable pricing.
Very bad experience I use to use the location in Booneville all the time and so did my good friends Rocky and Al but sadly they said they would make things right and really didn't even try. The manager on Saturday said we would speak today and I felt ignored by him he only waved at me outside and that was it. I went in for an inspection and oil change and also had them put expensive windshield wipers of when I went out to get in my truck it wouldn't stay running so I went back in they pulled it back inside and never did figure out what the issue was but they sure did try to upsell the hell out of me to the tune of 1500 which if this problem hadn't acured I would have had them do. But now theyve lost my business indefinitely because the next day I went to get into my truck and put it in gear and my alarms went off telling me to check the break system my break line had blew I call and spoke with James and then Richard on the phone that day and they said they would take care of it but now it's costing me an extra 200 dollars
Brett, Nick, JJ, Forest and crew....you guys are the very best! You said your goal was " To take care of me on the road and my car". You have been so Good to me and my car! I have had quite a few problems with my car, and I have learned to trust them with my car! They have stood by their word! As a single woman, I have found a place for my car! Which, I consider PRICELESS! Thank you for all of your help, patience, expertise and genuine concern! Deb B
I have been going here for years. James and everyone there keep going above and beyond. I continue to highly recommend.
Brought them a car that ran had overheating problem paid 738.00 to get it fixed picked it up now it barely runs now am afraid to take it back I think they are just replacing parts and maybe might fix it didn't work not happy at all.
The staff was very friendly, helpful, and insightful. They made sure to show me any issues before starting work or changing parts, and kept me involved in the process. I went in for some routine maintenance, and the price point was comparable if not better than many of the large chains I have been to in the past.
Great work, as always!
Professional, friendly service. Complimentary shuttle ride downtown. All in all...a great experience. Thanks!
Columbia Auto Repair examined my car's brakes at my walk-in request, replaced all 4 drums and the pads that needed replacement, and drove my wife and me to our home (and back when the work was finished). They did well for us and our car; we will be back for future maintenance and repairs.